The Municipality of Lakeshore is making it easier for residents to check their property tax and water bills, set reminders, and make payments.
It's launching Lakeshore Link, a new online payment platform.
Residents can access the secure and convenient platform any time of day, any day of the week.
To sign up, residents can visit link.lakeshore.ca with their 19-digit property roll number for property tax accounts, or their nine-digit water account number.
The platform was developed in partnership with PayIt and is being launched alongside a new Enterprise Resource Planning and finance system. The ERP replaces a legacy platform and will provide a long-term foundation for the municipality's finance and accounting functions.
The new ERP was designed in partnership with BDO Canada and Microsoft, and was approved by council in 2024. It will streamline day-to-day financial administration, improve financial processes and reduce reliance on manual processes, and support more efficient and transparent municipal operations.
"The launch of Lakeshore Link and our new ERP are products of our ongoing commitment to improving how we do business and how we interact with residents," said Mayor Tracey Bailey. "Both of these systems are an investment in building a more sustainable and resilient foundation that will work for Lakeshore as we grow into the future."
"By strengthening the systems that support our accounting and billing services, we are also improving our internal processes, which will benefit taxpayers in the long term," added Interim CAO, Justin Rousseau.
This year, the municipality launched its Development Hub, which is an interactive tool providing real-time information about construction and development activity across Lakeshore.
The interactive budget app was launched in 2024 to improve financial transparency, and the online permit portal for planning and building permit applications opened in 2023.
