Diane Myers had to fight back tears, while James Gould stood stonefaced as Police Chief Gary Conn described the moments that changed three lives back in February 2016.
"Ever since I got the letter for the citation, it's just brought it all back," says Myers.
On February 16, a driver lost control of her vehicle on Blenheim's Talbot St., and a woman was pinned between the car and the brick wall of a wellness clinic.
Myers, an employee at the clinic, rushed out and immediately sprang into action. Gould joined her, and as Myers comforted the injured woman, Gould used towels to create a tourniquet on the woman's legs.
"It was pretty nasty, [to the point] where I had to pinch the vein," says Gould. "I'm just happy she's alright, though I haven't seen her since the accident."
On Tuesday, Gould and Myers were given citations by the Chatham-Kent Police Board, the highest honour the governing body hands out.
"The best thing I could do was give her some time, and I did that," adds Gould. "I have a 40-year-old brother, and I looked at her and thought, 'she's the same age as him.' What would I do for my brother? Would I save him or would I let him go?"
As Myers tries to move on from what happened, she says she has a new appreciation for emergency responders.
"I just really respect EMS," says Myers. "This is what they do every day, so I really respect them."